Client Survey Client Survey Thank you for choosing to work with Skoglin Real Estate! Below is a brief survey regarding your recent experience. Your response is important to us and will help us create new, improved services that you and other clients will receive during future real estate transactions with us. After 20 years, we are constantly interested in improving with your help! Please answer each question openly and honestly. Thank you! Name*Email* 1. Please click the word that is most descriptive of the service you received from us. c. Communication with you wasExcellentAbove AverageAverageBelow AverageUnsatisfactoryd. The knowledge of real estate demonstrated wasExcellentAbove AverageAverageBelow AverageUnsatisfactorye. Your overall impression of our real estate service wasExcellentAbove AverageAverageBelow AverageUnsatisfactory2. Do you feel that we adequately explained the real estate process and what you could expect during each phase of the process?YesNo3. Do you feel that we really cared about you and your real estate needs?YesNo4. In comparison to other realtors you have worked with, the quality of our service is:ExcellentSubstantially HigherModerately HigherAbout the SameModerately LowerSubstantially Lower6. If there was one thing that we could improve upon, what would that be?6a. How did you originally come to know us?7. Why did you choose to work with us over any other agent?8. When you think about your real estate experience, what stands out most in your mind?9. What could we do to make it easier to discuss problems with us?10. What was the most disappointing thing that happened during your transaction?11. Do you feel we earned our real estate service fee?YesNo12. Would you feel comfortable recommending our services to your friends and family?YesNo13. Do you know someone who would enjoy the same level of service that we provided you? If so, please provide your referral’s name, phone number, and address:
